Answers, and the people behind them.

Most clinics onboard within two weeks. We import your existing lead and patient lists, mirror your call-center hours, and provide live walkthroughs for coordinators and clinicians.

AI helps our team understand and organize incoming requests faster, and drafts messages our coordinators review before anything is sent. Nothing is decided or sent automatically — a person confirms every match and every message.

Yes. Apex models facilities, clinicians, and care teams as first-class entities. You can scope dashboards, permissions, and reporting by location without leaving the main interface.

Yes. Your connection is encrypted with TLS, and your health details are encrypted at rest with AES-256 field-level encryption. Access is role-based, every access to your documents is logged, and we never sell your information.

No — Apex is a care-connection service. The doctors in our network practice independently, and they're the ones who provide your medical care. Our job is understanding what you need and getting you to the right doctor, faster.

Reach out through the contact page. We'll learn your specialty, location, and availability, and most practices are onboarded within about two weeks. There's nothing to install — referrals arrive in a simple browser panel.

A care coordinator reviews your request and reaches out within one business day — by phone or email, whichever you chose — to confirm your match and set up your visit.

Yes. All data is encrypted in transit with TLS 1.3 and at rest with AES-256. Apex maintains HIPAA-grade controls, audit logging, and role-based access across every module.

AI assist drafts personalized text, email, and call scripts from your team’s tone — never sending automatically. Coordinators review, edit, and send. It takes the typing out of triage so your team can spend time on the people.